iPhone and MacOS

Question

iPhone and MacOS

When you get a message saying "a software update is required to connect to iPhone," does this refer to the OS or special software related to the issue? I am still using Mojave and my iPhone is version 14.4.

iMac 27″, macOS 10.14

Posted on Feb 8, 2021 2:27 PM

Reply

Answer 1

a brody

Level 10

83,959 points

Feb 8, 2021 2:56 PM in response to Hazel Greenberg

This may be an iTunes update. Check your iTunes is up to date within iTunes itself.

It may also be a feature that has recently been enabled in Catalina or Big Sur. However, upgrading to either or is something you should do only after backing up, and verifying your software is all 64 bit compatible.

Reply

Answer 2

Feb 8, 2021 3:04 PM in response to a brody

I am unable to tell whether iTunes can be updated separately. It is version 12.9.5.5, and Mojave is its latest version 10.14.6, as far as I know. I don't want to be forced to upgrade for the very same reason you said to be careful. I have already determined that it's not worth it for me. I don't want to be forced into upgrading just to be compatible with the phone. So can I conclude that the message does mean I need to upgrade the entire OS?

Reply