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Level 1

5 points

My laptop won’t charge

I just bought a new MacBook Air and it won’t charge it constantly has to be on a charger it says it’s charging but only stays on 1%

MacBook Air 13″, macOS 10.15

Posted on Aug 24, 2020 9:18 AM

Top-ranking reply

Level 9

50,155 points

Posted on Aug 24, 2020 10:34 AM

First, try an SMC reset:

If that doesn’t solve it, contact Apple for warranty service.

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