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forgot password for ipad

I have an old iPad (IOS: 9.3.5). Recently, it started asking me for my password when I try to use Google (on the iPad). I have changed the password a few times and no longer remember what it was. When I try to reset the password, I end up in a forever looping series of questions, verifications, and instructions that eventually tell me to try signing in again. Of course, I don't remember the original password, so I end up back in the verification loop. One article told me that the only way to update the password was to re-sync the iPad with the computer that it is synced with. Tried that but the iPad and computer won't sync because the version of iTunes is too new for the iPad to recognize (I think). How can I get the password updated?

Posted on Aug 19, 2020 8:56 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2020 9:12 AM

If your AppleID or associated password has have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

1 reply
Question marked as Top-ranking reply

Aug 19, 2020 9:12 AM in response to Cruzer4693

If your AppleID or associated password has have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

forgot password for ipad

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