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iPhone battery failure message

Hi,


I have an original iPhone XS, genuine battery since purchase. Last 2 weeks have been getting the message: "Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery.". The phone restarts every 10min, cannot back it up.

Any hints what to do?


Thank you, Tomasz

iPhone XS

Posted on Jul 17, 2020 2:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2020 3:16 AM

Your battery is replaced before you purchased the phone and its not the genuine and not new, go to Apple store and Replace your Battery with the genuine one.

3 replies

iPhone battery failure message

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