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Unable to back up my phone

I was having trouble backing up my iphone on my Mac and PC. My iphone has 64 GB and I haved used 63.5 GB. As I tried to back up on my Mac, which has about 100 GB, the not enough space popped up. So I switched to my PC which has about 600 GB of free space. But I am still getting the same message. I have tried to contact apple support, restarting both of my devices did not work at all. So I cannot back up my data at all now.

iPhone 11 Pro Max, iOS 13

Posted on Jul 16, 2020 7:19 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2020 7:37 PM

I'm not entirely sure.. I know that the phone needs some available storage space for normal operations.. I've heard various numbers, but ~5-10% free sticks in my head. So your phone must have simply been too full and causing errors.

3 replies

Unable to back up my phone

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