Can not backup my phone to my macbookpro

This is the message I get when I try to backup my phone


Could not back up the iPhone because not enough free space is available on this Mac.


I do have more than 500gb available so it should not be the issue?



MacBook Pro 16″, macOS 10.15

Posted on Oct 31, 2020 4:58 AM

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Posted on Nov 2, 2020 1:12 AM

That’s what I suspected. There’s a bug in iOS that misreports the size of Heath data. Apple is aware of it and hopefully will issue a fix soon. If you turn off backup encryption you can back up to your computer, because health data and passwords are not included in an unencrypted backup.

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Nov 2, 2020 1:12 AM in response to Citicen1

That’s what I suspected. There’s a bug in iOS that misreports the size of Heath data. Apple is aware of it and hopefully will issue a fix soon. If you turn off backup encryption you can back up to your computer, because health data and passwords are not included in an unencrypted backup.

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Nov 1, 2020 2:39 PM in response to Citicen1

That error can mean you have permission problems on your drive, or you have some “helpful” software interfering. Do you have an antivirus, firewall, or app that claims to improve the performance of your Mac on it?


One other possibility: On the phone go to Settings/General/iPhone Storage and see if there are any apps that appear to be using a clearly wrong, large amount of storage.

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Nov 1, 2020 10:39 PM in response to Lawrence Finch

Yes thanks for this,

my phone is using 24,3GB of 64GB but when i look at my apps it tells me the health app uses 24,44 PB

I know it can not be so, but it clearly reads PB I tried to delete the app but Health app can not be deleted?

and offcorse I would like to continue using the app with my watch. I'm at of a loss here what to do next?




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Can not backup my phone to my macbookpro

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