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tkpark1221 Author

Level 1

4 points

Problem with Wallet & Apple Pay

Hi,

I'm having issues with adding cards to Wallet & Apple Pay on my new iPhone 11. Previously, I was using the app fine on my old phone, iPhone 7, but now there aren't even options for me to add my card details.

I have tried adding cards on Wallet app, but the + sign on the right hand corner is not available. I have also tried adding it on settings --> wallet & Apple Pay, but I do not even have 'Wallet & Apple Pay" option available on setting.

I deleted my old phone from my apple account, but still faced with the same issue.

Can someone advise me how I can resolve this issue or am I just unlucky and was given a faulty phone?

Thank you

iPhone 11, iOS 13

Posted on Jun 25, 2020 7:18 AM

Top-ranking reply

askbarnabas

Level 10

103,861 points

Posted on Jun 25, 2020 12:57 PM

Make sure your Apple ID is set to the correct region.

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Problem with Wallet & Apple Pay

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