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My son's ipad 2 stopped coming up and it only shows connect to itunes when i try to force restart. I tried connecting to itunes via my laptop but the ipad doesn't even come on and the computer doesn't seem to recognize it. what can i do?

My son's ipad 2 stopped coming up and it only shows connect to itunes when i try to force restart. I tried connecting to itunes via my laptop but the ipad doesn't even come on and the computer doesn't seem to recognize it. what can i do?

iPad 2, iOS 9

Posted on Jun 11, 2020 2:36 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2020 9:13 AM

Hello,


Please refer to the following Apple Support document.


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

My son's ipad 2 stopped coming up and it only shows connect to itunes when i try to force restart. I tried connecting to itunes via my laptop but the ipad doesn't even come on and the computer doesn't seem to recognize it. what can i do?

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