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ipad air not working after latest update

I have an ipad air bought in 2013. I tried to do the latest software update and now it doesn't even open! After the apple logo it shows the itunes logo and the cable indicating that i need to connect the ipad with itunes. I do connect it but i don't even see the device on i tunes... I also tried hard reset but nothing... Does anyone have any idea what to do?

iPad Air Wi-Fi

Posted on Jun 1, 2019 8:28 AM

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Question marked as Top-ranking reply

Posted on Jun 1, 2019 8:38 AM

The iPad needs to be restored.


If iTunes doesn't see it, try here for help: https://support.apple.com/en-us/HT204095


~Lyssa

5 replies

ipad air not working after latest update

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