You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have an ipad air bought in 2013. I tried to do the latest software update and now it doesn't even open! After the apple logo it shows the itunes logo and the cable indicating that i need to connect the ipad with itunes. I do connect it but i don't even see the device on i tunes... I also tried hard reset but nothing... Does anyone have any idea what to do?
iPad Air Wi-Fi
The iPad needs to be restored.
If iTunes doesn't see it, try here for help: https://support.apple.com/en-us/HT204095
~Lyssa
The iPad needs to be restored.
If iTunes doesn't see it, try here for help: https://support.apple.com/en-us/HT204095
~Lyssa
Alyssa thank you for responding so quickly. How do I restore it, since I can't see the device on iTunes nor I can't open it? Could you provide some steps?
The link I provided includes the steps to try to get iTunes to see your iPad.
~Lyssa
Lyssa thank you so much!!! It actually did the update so I didn't have to restore it!
Thank you!!!
Awesome! Glad to hear.
Have a great weekend.
~Lyssa
ipad air not working after latest update
