Hi.
I've been working on my machine and suddenly the Keyboard and Trackpad stopped responding, the TouchBar still works, and a window of "Connect a bluetooth keyboard" popped up.
I've connected external keyboard and mouse and everything works but the internal Keyboard and Trackpad.
Reboot didn't help, and the trackpad doesn't "click" (force-touch) on boot before OS is up.
What can I do to resolve the problem?
Hello and welcome to Apple Support Communities, shani.elh!
I understand you're having trouble with both your built-in keyboard and trackpad on your MacBook Pro. I'd be happy to provide information to help you address this.
Check to see if they both work correctly in safe mode: Use safe mode to isolate issues with your Mac
If the issue persists, First Aid might help you resolve this: Repair a disk using Disk Utility on Mac
Finally, if nothing else helps, narrow down the issue by running a hardware test:
How to use Apple Hardware Test on your Mac
Have a great day!
Internal Keyboard and Trackpad of MBP Late 2018 15" Stopped working.
