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anelarose Author

Level 1

5 points

Ordering an IPhone SE — Wireless number or billing zip code does not work

Hi! I’m trying to purchase/preorder an iPhone SE. Everything works smoothly until I have to enter my Wireless Number and Billing Zip Code. It shows up as “The information you provided does not match the carrier’s records. Please re-enter your information and try again. or contact Verizon.” I put in my correct number and billing address yet it won’t allow me to proceed. What should I do?

iPhone 6s, iOS 11

Posted on Apr 23, 2020 6:26 PM

Top-ranking reply

deggie

Level 10

167,303 points

Posted on Apr 23, 2020 7:32 PM

Contact Verizon.

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Ordering an IPhone SE — Wireless number or billing zip code does not work

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