after sleep mode automaticcaly shut down on my MacBookPero 16'

Hello,


when I put my MacBook in sleep mode it doesn't wake up (in fact it has shut down ...) Who can help me solving this issue?


greetings, Hans

Catalina 10.15.4 on a MacBookPro 16''

Posted on Apr 19, 2020 02:45 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2020 04:12 AM

Hans Haan wrote:

Hello,

when I put my MacBook in sleep mode it doesn't wake up (in fact it has shut down ...) Who can help me solving this issue?

greetings, Hans
Catalina 10.15.4 on a MacBookPro 16''


This is a known issue—if you search the forums here.


The work around until a updated software release—


from >System Preferences>Energy Saver

Disable PowerNap both power and battery preference.




Apple Feedback http://www.apple.com/feedback


2 replies
Question marked as Top-ranking reply

Apr 19, 2020 04:12 AM in response to Hans Haan

Hans Haan wrote:

Hello,

when I put my MacBook in sleep mode it doesn't wake up (in fact it has shut down ...) Who can help me solving this issue?

greetings, Hans
Catalina 10.15.4 on a MacBookPro 16''


This is a known issue—if you search the forums here.


The work around until a updated software release—


from >System Preferences>Energy Saver

Disable PowerNap both power and battery preference.




Apple Feedback http://www.apple.com/feedback


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

after sleep mode automaticcaly shut down on my MacBookPero 16'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.