You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Just recently I am unable to connect either my iPhone or iPad in the normal manner via AirPlay. I may get sound but the only video is a disk that keeps spinning.

Just recently I am unable to connect either my iPhone or iPad in the normal manner via AirPlay. I may get sound but the only video is a disk that keeps spinning. Both devices are updated for software. Both AppleTV devices are older models.

Posted on Apr 1, 2020 5:47 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2020 6:23 AM

I would try pulling the plug on the wifi router for 30sec and then reconnect

1 reply

Just recently I am unable to connect either my iPhone or iPad in the normal manner via AirPlay. I may get sound but the only video is a disk that keeps spinning.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.