Scanning problems

My printer is connected to my new MacBook Pro but I can't scan or find the control center. When I try on the printer itself, it says to check connection.

MacBook Pro 13", macOS 10.15

Posted on Feb 11, 2020 03:48 PM

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Posted on Feb 11, 2020 04:21 PM

Are you asking about Brother ControlCenter? If so, note that Brother has discontinued that application. Their current application is Brother iPrint&Scan. The following link can be used to see if your printer is compatible with that and to download it: https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer


Another option for scanning is to use Apple's built-in app Image Capture.


If you need drivers or need to check compatibility, see: https://support.brother.com/g/s/id/os/macintosh.html

2 replies
Question marked as Top-ranking reply

Feb 11, 2020 04:21 PM in response to Lesamree

Are you asking about Brother ControlCenter? If so, note that Brother has discontinued that application. Their current application is Brother iPrint&Scan. The following link can be used to see if your printer is compatible with that and to download it: https://help.brother-usa.com/app/answers/detail/a_id/150551/~/download-and-install-brother-iprint%26scan---windows-or-macintosh-computer


Another option for scanning is to use Apple's built-in app Image Capture.


If you need drivers or need to check compatibility, see: https://support.brother.com/g/s/id/os/macintosh.html

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Scanning problems

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