my samsung printer will not scan

My MacBook Pro use to be able to scan, but no longer does. I have no problem with the printing

Please assist.

The printer is a laser Jet



MacBook Pro 13″, macOS 10.15

Posted on Oct 30, 2020 01:06 PM

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Posted on Oct 30, 2020 01:11 PM

Have you contacted Samsung's tech support for assistance with the printer/scanner? You may need an upgraded driver from them.


FYI: These are user-only communities. This is not Apple Support. if you need to contact Apple Support, then contact product and tech supportContacting Apple for support and service includes international calling numbers.


The Apple Support Communities only provides help for users of Apple products. Apple does not read theae forums. If you wish to provide feedback to Apple, then go to Apple Feedback. Thank you for your understanding and support.


1 reply
Question marked as Top-ranking reply

Oct 30, 2020 01:11 PM in response to Nadiafaith

Have you contacted Samsung's tech support for assistance with the printer/scanner? You may need an upgraded driver from them.


FYI: These are user-only communities. This is not Apple Support. if you need to contact Apple Support, then contact product and tech supportContacting Apple for support and service includes international calling numbers.


The Apple Support Communities only provides help for users of Apple products. Apple does not read theae forums. If you wish to provide feedback to Apple, then go to Apple Feedback. Thank you for your understanding and support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my samsung printer will not scan

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