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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Ipad Air 2 wont restore via itunes. Says software is unavailable.
I did the procedure to restore the ipad, until Itunes icon and connector cable image showed up on ipad. But itunes wont let me update or restore it. I am logged into itunes. It sees the iPad.
I dont remember the passcode..
iPad Air 2, iOS 9
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Yes, you can setup an appointment at an Apple retail location to have them restore your iPad to factory settings. You can setup the appointment using the Contact AppleCare link I previously posted.
It says "software for this iPad is not currently available. Make sure you have the latest version iTunes and try again. I did this several times. It wont work. It wont update or restore.
Hello,
Are you using iTunes on a Windows PC or a Macintosh? If you are using a Mac, is it running macOS 10.15?
I am using iTunes with my Windows PC
Can I take it to an Apple Store and have them restore it to factory state?
I will just take it in and tell them to call me when done. I am going to give it to my Granddaughter. No hurry. Just want it fixed and working..
iPad Air2 restore fail
