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How do I join my Apple Music with the new phone and Apple ID

So,I have apple music and I'm on the family plan,but I changed phones and I had to make a new apple Id because I forgot the old one. How do I join my apple music with the new phone and apple I'd so I can inform my mom how to add me. Thanks



[Re-Titled by Moderator]


iPhone XR

Posted on Sep 19, 2019 7:47 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2019 7:59 AM

Your main mistake was creating a new account instead of trying to recover the information for the old one. If you have a lot of things you purchased with the old ID you may wish to revert to the old ID because you cannot transfer them to the new ID.


If you forgot your Apple ID

https://support.apple.com/HT201354


If you forgot your Apple ID password - https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


or


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


If you want to use the new ID your mother will have to invite you to the family with the new Apple ID.


Set up Family Sharing - https://support.apple.com/HT201088 - "Invite people to join your family"


Get an Apple Music Family subscription - Apple Support. - https://support.apple.com/HT205595 - including how to invite Family Sharing members

1 reply
Question marked as Top-ranking reply

Sep 19, 2019 7:59 AM in response to Shawana36

Your main mistake was creating a new account instead of trying to recover the information for the old one. If you have a lot of things you purchased with the old ID you may wish to revert to the old ID because you cannot transfer them to the new ID.


If you forgot your Apple ID

https://support.apple.com/HT201354


If you forgot your Apple ID password - https://support.apple.com/HT201487


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

https://support.apple.com/HT204169


or


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


If you want to use the new ID your mother will have to invite you to the family with the new Apple ID.


Set up Family Sharing - https://support.apple.com/HT201088 - "Invite people to join your family"


Get an Apple Music Family subscription - Apple Support. - https://support.apple.com/HT205595 - including how to invite Family Sharing members

How do I join my Apple Music with the new phone and Apple ID

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