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I have a client who recently purchased an iMac with a wireless keyboard. He states that his keyboard randomly capitalizes letters. This is causing issues with online account credentials and passwords getting blocked.
I had him check System Preferences>Keyboard>Text to make sure the field, "Capitalize words automatically" was not flagged.
Any help is greatly appreciated.
He can take the shotgun approach and try the 3 following procedures as needed:
1 - Reset NVRAM or PRAM on your Mac - Apple Support
2 - How to reset the System Management Controller (SMC) on your Mac
3 - boot into Safe Mode and then reboot normally.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
He can take the shotgun approach and try the 3 following procedures as needed:
1 - Reset NVRAM or PRAM on your Mac - Apple Support
2 - How to reset the System Management Controller (SMC) on your Mac
3 - boot into Safe Mode and then reboot normally.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing.
Capitalizing letters randomly
