You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Random capitalizing of letters

I could use some help before I lose my mind. Every once in a while my MacBook will randomly capitalize a letter. I have trouble getting into some accounts because the passwords are all a mix of lower and upper case letters.


Suggestions?!

Posted on Jun 7, 2022 5:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2022 7:12 AM

TigersGirl wrote:

I could use some help before I lose my mind. Every once in a while my MacBook will randomly capitalize a letter. I have trouble getting into some accounts because the passwords are all a mix of lower and upper case letters.

Suggestions?!


An external keyboard is a work around....


You do not say what exact Mac?

You do not say what macOS?


You can try a safeboot and compare your results.

SafeBoot How to use safe mode on your Mac - Apple Support




How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


See if you qualify—

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support




Similar questions

1 reply
Question marked as Top-ranking reply

Jun 7, 2022 7:12 AM in response to TigersGirl

TigersGirl wrote:

I could use some help before I lose my mind. Every once in a while my MacBook will randomly capitalize a letter. I have trouble getting into some accounts because the passwords are all a mix of lower and upper case letters.

Suggestions?!


An external keyboard is a work around....


You do not say what exact Mac?

You do not say what macOS?


You can try a safeboot and compare your results.

SafeBoot How to use safe mode on your Mac - Apple Support




How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


See if you qualify—

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support




Random capitalizing of letters

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.