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health app not recording on watch or iphone.

The health app on my watch isn’t recording properly, I use it every day to track walks & exercise. After my usual hour of brisk walking there was no data. I set the exercise app to indoor walk ( often have problems with outdoor walk) for the home stretch and it recorded 6.1 minutes but no distance, heart rate, calories etc. and hasn’t even imported it to the health app. The health app on watch & phone show only 1 exercise minute & 2 stand hours and 8% move!

Apple Watch Series 3, watchOS 5

Posted on Jun 16, 2019 3:01 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2019 3:30 AM

I would suggest you reset your watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. Finally still having issues Unpair your Watch and repair it.

2 replies

health app not recording on watch or iphone.

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