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When I use the AirPods, I keep losing the connections

I am having trouble with my AirPods. When I use them, I keep losing the connections. I try to update them, I could not find how to update the firmware. Could you please help me?

[Re-Titled by Moderator]

iPhone 6s Plus, iOS 12

Posted on May 8, 2019 11:20 PM

Top-ranking reply

MrBill3

Level 10

104,092 points

Posted on May 9, 2019 5:51 AM

Hello,

Try a reset:

Reset your AirPods

If no help, see this: AirPods Support

Good luck.

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When I use the AirPods, I keep losing the connections

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