Apple TV+ 'Couldn't Load Videos' error on Hisense smart TV

Couldn’t load error message when trying to play any show on tv+ for the past few days.


error says Couldn’t Load Videos check your internet connection and try again,


although all my other apps work and the internet is fine.


have a Hisense smart tv.


[Re-Titled by Moderator]

Original Title: Apple TV+ error

Posted on Nov 1, 2025 1:52 AM

Reply
3 replies

Nov 1, 2025 8:28 PM in response to Melissapetr

I also have a Hisense tv. My Apple TV has been working fine on the tv then 3 days ago the same error message popped up. All my other streaming services are working fine my internet connection is strong and fast. I am still able to watch Apple TV on my iPhone and I can cast to the same tv and then the video plays fine but for some reason dubbed in German (this can be changed back to English in the settings).

Apple TV+ 'Couldn't Load Videos' error on Hisense smart TV

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