Really good customer service

Welcome!

Apple does not respond in these user-to-user forums but you can certainly leave feedback with the store manager.

There was once a link for reporting experiences, good or bad, involving Apple service, support, or sales people but it disappeared 5-10 years ago.

👉🏻 A tip: I used to manage product support for a major player in a different market sector. I preferred getting a letter about my employees who did good things. A cogent letter becomes a useful proof statement in the employee's permanent file at review time. One time I had an employee "on the cusp" and what saved her weref positive written comments from customers in her file. She went on to be a very effective team member.

Even for a retail store employee, a letter may be far more affective than leaving a phone message for the manager.

Although you are not speaking to Apple here, your fellow users are always happy to hear when customers have received exceptional service. Not something we see often on a Support site.