ICLOUD Recovery Broken Loop
Has anyone figured out how to get out of the Accoutn Recovery Loop: 4 weeks ago I broke my phone and I had to replace my Iphone with another from ICare. Apparently I have 2 Icloud accounts. 1 which is for my Mac, and 1 which is my Iphone. I forgot the password on the Iphone account which has access to my Iphone back up, Apple cash, and My photo Library.
I have done the account recovery process and I don't recieve the message that it is completed. I than go to Iforgot and re enter all the information. CC, Passcodes, 2 Verifications and it kicks me back into the Recovery Process which than says wait a time period for a text or a call to recover the account. I Do this and never get the text or call. I than go back into the account re enter all the information and it re starts the account recovery. I have done this with tier 1 support, in the store, with Tier 2 and no one has been able to help me. I've dealt with support and no one can fix my problem. I have thousands of downloaded purchased songs, pictures of my wedding and videos of my wedding which are not anywhere else, and I can't get access to my Apple Cash account which has some money on it.
HOW DO I GET HELP! HOW DO I GET BACK INTO MY ACCOUNT!
iPhone 15, iOS 18