Blurry Netflix videos on Apple TV
I get blurry pictures watching series on Netflix. All other apps work perfectly. Any suggestions?
[Re-Titled by Moderator]
Original Title: Netflix
Apple TV 4K, tvOS 18
I get blurry pictures watching series on Netflix. All other apps work perfectly. Any suggestions?
[Re-Titled by Moderator]
Original Title: Netflix
Apple TV 4K, tvOS 18
I’ve had the same issue before with Netflix on Apple TV while other apps (Disney+, Prime, etc.) streamed perfectly fine. In my case, it wasn’t a device hardware problem but rather how Netflix handled the connection and video quality negotiation.
Here are a few things that helped me:
1. Check your Internet bandwidth and switch connection type
Even if other apps play fine, Netflix has its own adaptive bitrate streaming. If your Apple TV is on Wi-Fi, try a wired Ethernet connection or restart your router to refresh the link.
2. Sign out of Netflix and sign back in
Sometimes account streaming settings get “stuck” on a lower quality profile.
3. Manually force Ultra HD playback
On some accounts, Netflix can default to “Auto.” Log in via a browser and go to Account → Playback settings → Set to High to make sure you’re not locked on SD.
4. Clear cached app data
Deleting and reinstalling the Netflix app on Apple TV has helped a few people fix blurry playback.
5. Try different titles
Occasionally, specific series or episodes are affected due to how they were encoded or their available streaming tiers.
If you’ve already been through Netflix support, these steps might at least rule out a local issue. In my experience, it was a combination of network refresh and reinstalling the app that solved it.
I’ve had the same issue before with Netflix on Apple TV while other apps (Disney+, Prime, etc.) streamed perfectly fine. In my case, it wasn’t a device hardware problem but rather how Netflix handled the connection and video quality negotiation.
Here are a few things that helped me:
1. Check your Internet bandwidth and switch connection type
Even if other apps play fine, Netflix has its own adaptive bitrate streaming. If your Apple TV is on Wi-Fi, try a wired Ethernet connection or restart your router to refresh the link.
2. Sign out of Netflix and sign back in
Sometimes account streaming settings get “stuck” on a lower quality profile.
3. Manually force Ultra HD playback
On some accounts, Netflix can default to “Auto.” Log in via a browser and go to Account → Playback settings → Set to High to make sure you’re not locked on SD.
4. Clear cached app data
Deleting and reinstalling the Netflix app on Apple TV has helped a few people fix blurry playback.
5. Try different titles
Occasionally, specific series or episodes are affected due to how they were encoded or their available streaming tiers.
If you’ve already been through Netflix support, these steps might at least rule out a local issue. In my experience, it was a combination of network refresh and reinstalling the app that solved it.
if it was me then my first step would be to terminate the netflix app
Force quit an app on Apple TV - Apple Support
let it launch again to see if that fixed it
my next step would be the pull the plug on the appletv box and the wifi router and let them start up again
if that still did not resolve it then I would reach out to netflixs support for options
Netflix send me to Apple. I have been in contact with them.
Blurry Netflix videos on Apple TV