Help Needed: Excel File on iCloud Corrupted After Accessing from iPhone
Hi Community,
I’ve run into a serious issue with an Excel file stored on my iCloud drive. Here's the situation:
- My iCloud is synced with my Windows PC, and I usually access this Excel file only from my PC.
- Today, I needed to open the same file from my iPhone, which worked fine.
- However, when I later tried to open it again on my PC, the file was badly corrupted and now appears unrecoverable.
I’ve already tried several recovery options without success, including:
- Using third-party recovery tools
- Changing the file extension to access the raw .xml data
- Excel’s built-in repair and recovery features
- Checking for previous versions via Windows File History
- Looking for deleted or earlier versions in iCloud
My main question:
Is there any way to retrieve a previous version of the file (e.g., from yesterday evening) via Apple or iCloud Support? If so, how can I request or access that?
Any advice or experience with a similar situation would be greatly appreciated!
Thanks in advance.