Auto-lock not working on iPhone 15 Plus

My new 15+ screen will not lock. The settings are on 30sec auto lock, but it doesn’t lock at all.


[Re-Titled by Moderator]

Original Title: Screen lock

iPhone 15 Plus, iOS 18

Posted on Jun 22, 2025 12:39 AM

Reply
2 replies

Jun 22, 2025 12:44 AM in response to Scronet

"Screen lock: My new 15+ screen will not lock. The settings are on 30sec auto lock, but it doesn’t lock at all."

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iPhone Not Auto-locking:


A. Start with a Force Restart:

Save what need be, and then Force Restart your iPhone. Force Restart iPhone - Apple Support


B. Change the Passcode:

Make a new passcode, and then see if it works. If so, turn it back to wait it was before. Go Here: Change your Passcode or Passcode Settings - Apple Support


C. Changing Passcode Delay to 30 Seconds:

  1. Go To: Settings
  2. Tap: Display & Brightness
  3. Tap: Auto-Lock
  4. Tap: 30 Seconds

Jun 22, 2025 02:57 AM in response to Scronet

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



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Auto-lock not working on iPhone 15 Plus

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