iPhone 13 — Cracking Sound & Voice Drop Issue (FaceTime & Calls)

Ravi_sharma24 wrote:

Hello everyone,

I’ve been facing a consistent microphone issue with my iPhone 13. On FaceTime and regular phone calls, the person on the other end often hears cracking sounds or voice dropouts — especially when the phone is held at a distance.

I’ve updated to all recent iOS versions, from iOS 18 to 18.5, but the issue remains. iOS was also reinstalled, but that didn’t help either.

Is anyone else facing this issue on iPhone 13?

Would appreciate any help or suggestions — and if Apple Support is reading this, please guide me on what to do next.

Thank you.

There is no Apple support in these user to user technical forums.

Look here If the microphones on your iPhone aren't working - Apple Support