I am unable to download any app on my mac mini

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Level 1

4 points

I am unable to download any app on my mac mini

I have been facing issue on first week of buying mac mini. I have reached out to customer support team and conducted multiple times but after 10+ days of interactions still no solutions.

Steps that I perform as part of the troubleshoot.

Restarted the Mac mini multiple times.
Signed out and signed in of the app store multiple times.
Cleaned the cache from the machine.
Checked if the VPN is enabled.
Deleted the entire operating system and reinstalled it.
Shifted to Safe Mode - I temporarily shifted to safe mode, where apps installed normally. However, when we returned to normal mode, the same issue persisted everywhere.
Created a New User and Deleted the Old One - I created a new user and deleted the old one. This user worked for me for three-four days, but it again started causing issues.

Attaching screenshot of the App store install screen : Blue CTA - 'Install' is missing on all apps

Sincere request to the community, Please help I am really tired of this issue!

[Edited by Moderator]

Mac mini, macOS 15.5

Posted on Jun 19, 2025 2:52 AM

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Answer 1

Chintanned Author

Level 1

4 points

Jun 19, 2025 3:29 PM in response to Chintanned

[RESOLVED]

Follow this steps :

Open System Settings on your Mac.
Search for Login Items.
Select all the login items listed.
Click the Minus (-) button to remove all login items.
Restart your Mac.
After restarting, check if the "Install" button appears again.
To re-add login items:
Go back to Login Items in System Settings.
Click the Plus (+) button and select the app you want to add.
Add each login item back one at a time.
After adding each item, check if the issue returns.
If no issues occur after adding all items back, it was likely a temporary bug.

[Edited by Moderator]

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I am unable to download any app on my mac mini

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