My iPhone 14 Pro Max shuts off when viewing Google

I transferred all my photos to my Google Photos and since then, every time I go to my Google Photos app, my phone automatically goes black and exists me out almost immediately. So now I can’t look up or see any of my saved photos. Can someone help please?

iPhone 14 Pro Max, iOS 18

Posted on Jun 18, 2025 12:18 AM

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Jun 18, 2025 1:06 PM in response to TinaTrujillo

TinaTrujillo wrote:

I transferred all my photos to my Google Photos and since then, every time I go to my Google Photos app, my phone automatically goes black and exists me out almost immediately. So now I can’t look up or see any of my saved photos. Can someone help please?

check to see if there is an update for google photos.

do a force restart Force restart iPhone - Apple Support

Report the issue to google support.

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My iPhone 14 Pro Max shuts off when viewing Google

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