my homepod wont reset, its in a loop of reseting but wont complete

I'm having the same problem with a HomePod (big size). I checked with Apple Support expert all the possible alternatives to fix it. No way. I received the authorization to return it to Apple and have a new one delivered.

See Reset HomePod or HomePod mini - Apple Support.

Are you using the original power supply?

Have you tried using a computer to reset it as well as this set of steps?

1. Unplug HomePod or unplug the power adapter for HomePod mini, wait 10 seconds, then plug HomePod back in.
2. Wait 10 seconds, then touch and hold your finger on the top of HomePod.
3. The white spinning light will turn red. Keep your finger down.
4. Siri will say your HomePod is about to reset. When you hear three beeps, you can lift your finger.

Once you’ve reset HomePod, you can set up HomePod again.

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