iPhone 16 Pro Freezes when using Maps

My iPhone 16 Pro freezes when using Maps. 18.5 iOS. Have gone on trips and find when using Maps for walking navigation, everything freezes and I have to shut off and restart, only for it to happen again and again. Has happened since phone was purchased and just happened again today so thought I’d reach out for some help. No issues when using Maps with Apple Car Play, everything works fine, no freezing.

iPhone 16 Pro, iOS 18

Posted on Jun 10, 2025 06:18 PM

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5 replies

Jun 12, 2025 01:35 AM in response to Happyretiree10x

I presume you are using a third-party Maps for navigation.


The app developer may not have updated their software to ensure compatibility with the iOS version your device is currently running.


If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support


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iPhone 16 Pro Freezes when using Maps

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