I’m being charged for iCloud storage twice for a couple of months now as I had the 50gb plan but also have Apple+ Family. Can you confirm that I can just cancel the iCloud plan? When I tried to do it I got a warning that I would lose the files above 5gb in iCloud so I didn’t risk it but I keep being charged twice.
iPhone 16, iOS 18
Re: Still being charged for iCloud while on Apple+ Family
You may want to contact the team at iCloud Support for their expert advice and help:
There is a "Get Support -start now" link (online chat / phone / email tc.) or a "support" app you can download,
at the bottom of their website.
iCloud - Official Apple Support
___________________
If more help is needed:
You can: Request a refund for apps or content that you bought from Apple - Apple Support
or
You can report a problem: https://reportaproblem.apple.com/?s=6
and
There's also a "Billing and Subscriptions" Support website: Subscriptions and Billing - Official Apple Support
Excellent, thanks!
Thank you kindly for taking the time to reply! Cheers :-)
Still being charged for iCloud while on Apple+ Family
