iPhone screen goes black randomly while using apps
While actively using apps like Instagram or other apps , the screen suddenly goes black — but the device itself remains powered on.
I can tell the phone is still on because I can hear sounds (like music or voice messages), or feel haptic feedback if I tap the screen. However, the display stays black and unresponsive.
To bring the screen back, I have to press the power button twice:
Once to lock it
A second time to wake it back up
The issue is not related to auto-lock (I've tested with Auto-Lock set to "Never") and occurs randomly, even during active use.
I’ve already tried:
Resetting all settings
Disabling Raise to Wake and Attention-Aware Features
[Re-Titled by Moderator]
Original Title: Screen goes black randomly while using apps
iPhone 16 Pro Max, iOS 18