iTunes bluescreens Windows 11 computer

Starting from 27/05/2025 my Windows 11 computer had started repeatedly bluescreening while the iTunes application had been opened. After some further testing (crashes and analysing the system environment) I have traced the issue down to iTunes, which had also become corrupt and needed reinstallation after each system crash. Both my Windows OS and iTunes application are up to date as of when the crashes started occurring, and I am unable to find out what exactly is causing the issue due to a lack of knowledge on the problem. Any help would be appreciated.

Windows, Windows 10

Posted on May 28, 2025 03:41 AM

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May 28, 2025 07:27 AM in response to CustomEpicness

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

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iTunes bluescreens Windows 11 computer

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