itunes running but not displaying on win11

I was thinking more in terms of you trying the previous build to the current one, or perhaps the one before that. Here are the four 64-bit builds that precede 12.12.4.1.

• iTunes 12.12.3.5 for Windows (64-bit) - iTunes64Setup.exe (2022-03-04)
• iTunes 12.12.2.2 for Windows (64-bit) - iTunes64Setup.exe (2021-10-27)
• iTunes 12.12.1.1 for Windows (64-bit) - iTunes64Setup.exe (2021-09-23)
• iTunes 12.12.0.6 for Windows (64-bit) - iTunes64Setup.exe (2021-09-15)

Start with 12.12.3.5 and see if that works correctly for you. It should be able to read your primary .itl file.

tt2

Hi danseto,

Thanks for using the Apple Support Communities.

You mentioned that you have uninstalled and then installed iTunes from the Windows app store, but did you do it in the correct order? If you're unsure, let's first have you start with making sure iTunes is up-to-date by following the steps in the link below in the section titled "On your PC." 

Update to the latest version of iTunes

If you continue having issues, remove and reinstall iTunes by following the steps found here: Remove and reinstall iTunes and related software components for Windows 7 and later.

Be sure to uninstall the related software comments in the order listed in the article. 

Please do not hesitate to reach back out to the community if you have questions or need any additional support.  

Cheers!

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

Hey @danseto,

Thanks for trying! Since this is happened after you updated your Windows software, we also recommend that you reach out to Microsoft support team for assistance. The steps that we offered you covered the steps to troubleshoot the iTunes software.

If you have any additional questions, please don't hesitate to reach back out to us.

Best regards.

Work backwards through the links provided until you find one that works correctly. Try right-clicking the installer and using run as administrator. Once you have a recent version that opens correctly with a blank library try reconnecting it to your main .itl file.

You might also try holding down ctrl+shift as you launch iTunes to open it in safe mode to see if that helps with the odd display issue.

tt2

Put a copy of your proper .itl file in place but this time hold down ctrl+shift as you launch iTunes so that it opens in its safe mode. This may be able to fix whatever issue it was baulking on and restore all of your ratings, playlists, play counts, etc. that are otherwise lost by starting over with a new library.

tt2

I have iTunes running normally on a number of machines. I suspect a local issue. Do you have any third party security software? This can sometimes disrupt iTunes.

tt2