iOS 18.5 Mail app stuck on loading screen when forwarding or replying to emails with images in Microsoft 365 accounts

Getting something very similar myself but with a few differences. Apple Mail will open and display the inbox. Sometimes some emails are missing (it shows a blank entry where an email should be). Additionally tapping an email does nothing, in fact the whole mail app becomes unresponsive. Going back to the Home Screen then Closing the app doesn’t fix it either, so the only way round it is to reboot the phone after which mail seems to be alright for a little while.

i have yahoo mail (accessed via phone Mail settings not App) & it too is freezing. Plus when I open box sometimes the page is blank, all mail is missing. I can stop it by turning the phone on & off but within a few sessions of checking Mail it does it again. Only started after 18.5 update.

Similar Problem here since a few days. I have an IMAP and an Exchange Account.

After opening the Mail App the App freezes after the First Input, eg opening a folder.

Both Accounts work nicely with any other Client.

Same here. Mail App shows a white screen, restarting the app does not help. iPhone14 with iOS18.5

Also had this issue but after a hard reset has worked fine since.

tap the volume up button then down button then press and hold the side (lock) button until it shows the apple logo. Don’t let go until you say the logo no matter what comes up!

Also with imap accounts. Tried removing and setting the accounts again... nothing. Two different accounts from different providers. Two different iPhones... same problem

I had to reinstall my 2 gmail accounts several times and a IMAP mail account. One gmail account is working correctly at this time. The second gmail account brings up a screen to select the appropriate server each time I attempt to send an email. The IMAP account is working.

No, Apple does not come here for information. This is strictly user to user. If you wish to have Apple be aware you are experiencing an issue, you need to either contact Apple Support, or use the Feedback link, Product Feedback - Apple Apple needs to be made aware before they can work on something.

same

Neither iCloud nor exchange are working. I reinstalled 4 times and now it gets stuck trying to sign into the iCloud account. This is terrible. Costing me money.

Same issue here.

iPhone 14 Pro

iOS 18.5

Loading mail app just shows unusable white screen, trying multiple app exits and no difference.

This morning I deleted the Mail app. 18.5 completely broke this app to the extent that it has been rendered useless, at least for me. I installed the Gmail app and it works flawlessly. What a relief.

What is happening on my iPad mini after updating to OS 18.5, is that I have flagged email in my inbox. As I read thru each 1, I unflag it unless it needs further attention. Then I delete the unflagged items or move them to a different folder. But now: often the folder where I want to put the message is grayed out-so I have to send each to the trash & then from there I can put it in the desired folder. Also several items I have unflagged & moved now return to my inbox again (often marked as flagged again)! The last update was bad enough when the added an extra step just to move a piece of mail. Very annoying!😡

I have te same probleem here Iphone 13 mini. Sometimes screen is completely black. Or when selecting an email the app becomes frozen.

rebooting the complete iphone is the only thing what helps. This really needs to be fixed, this is an important app of the phone.

till now i have no problems on my ipad 🤞

Same here on an old iPhone XR with #IMAP email configuration. Reconfiguring the email account does not solve the issue. Email on my MacBook is running fine, so it must be an #iOS 18.5 issue.

Apple iCloud mail is running fine btw.

Please fix this a.s.a.p. @Apple Support!