iOS 18.5 Mail app stuck on loading screen when forwarding or replying to emails with images in Microsoft 365 accounts

This is really getting ridiculous. Yesterday, I had to restart my phone four times because my Mail app was stuck and blank but I had four badges. When it does show unread messages and it looks normal per se, when I go to open an unread message it says “no message selected” and the screen is blank. If anyone has figured out any potential fixes besides restarting the phone four times a day, it would be much appreciated. Thank you. And, yes, this only started after upgrading to 18.5.

Having same issue. When I try to open mail app, greeted with a blank white screen. Need to force close the app and reopen several times before it works. Most of the time I'll need to reboot the phone.

iPhone 12 Pro Max 256gb

iOS 18.5

In the past three days, I put my phone on the charger overnight and I can hear the notification sounds coming from the phone for the Mail app and when I wake up in the morning, I take it off the charger and see the Lock Screen notifications for all the Mail messages. I open the Mail app to read the messages and when I open the Mail app, it is completely empty, blank, for every folder, except at the bottom, it tells me how many unread messages there are. So luckily, a hard restart of the phone fixes this problem. I close all open apps before I go to bed and put on the charger. Using 18.5. Submitted a bug report feedback to Apple Feedback regarding this glitch.

Why should I have to restart my phone every single morning just to read my email? Apple, do better. It seems like EVERY update comes with more problems than solutions.

Getting something very similar myself but with a few differences. Apple Mail will open and display the inbox. Sometimes some emails are missing (it shows a blank entry where an email should be). Additionally tapping an email does nothing, in fact the whole mail app becomes unresponsive. Going back to the Home Screen then Closing the app doesn’t fix it either, so the only way round it is to reboot the phone after which mail seems to be alright for a little while.

same. Following.

Since 18.5 (iPhone 14Pro), when I launch the Mail app, it just sits there with a white screen. Locking up my phone from any other input. Notifications continue to appear along the top, but nothing else until the Mail app crashes and disappears. I try to relaunch the Mail app, same behavior. Eventually, after some resters, I can get into the Mail app but it is molasses slow until I just give up.

Same. Super annoying that apple is ignoring this massive issue

same. Following.

I have exactly the same issue since updating to iOS 18.5. A restart temporarily fixes the issue but not for long. iPhone 14 Pro user.

i have yahoo mail (accessed via phone Mail settings not App) & it too is freezing. Plus when I open box sometimes the page is blank, all mail is missing. I can stop it by turning the phone on & off but within a few sessions of checking Mail it does it again. Only started after 18.5 update.

I started to experience this issue today. I am on iOS 18.5 on an iPhone 13 Pro. Sometimes when I open the Mail app, the screen shows all my emails. But if I try to open one of them, it says No Message Selected. On other occasions the screen is completely blank when I open the app.

My wife had the same issue occur today on her Xs.

Doing a hard reset fixed the issue.

Not sure if the issue will reoccur.

I have exactly the same issue. Had to re boot 4-5 times daily since update to 18.5. If anyone has a fix I would love to know. This is super frustrating!

Similar Problem here since a few days. I have an IMAP and an Exchange Account.

After opening the Mail App the App freezes after the First Input, eg opening a folder.

Both Accounts work nicely with any other Client.

Same here. Mail App shows a white screen, restarting the app does not help. iPhone14 with iOS18.5

Also with imap accounts. Tried removing and setting the accounts again... nothing. Two different accounts from different providers. Two different iPhones... same problem

Also had this issue but after a hard reset has worked fine since.

tap the volume up button then down button then press and hold the side (lock) button until it shows the apple logo. Don’t let go until you say the logo no matter what comes up!