iPhone 16 running iOS 18.5 StandBy mode shuts off screen after a few hours
Standby shuts down after about four hours. We’ve replaced the charger twice, consulted with Spple support, checked all settings, reset phone etc etc. Same thing each night. Go to bed it’s fine, after four hours or so the screen is totally dark. Pick up the phone and back to Home Screen.
oddly, we’ve second 16 purchased at the same time. Same settings, charger etc. No problems at all.
suggestions?
BTW, running 18.5, phones in service 5 days.
[Re-Titled by Moderator]
iPhone 16 Pro, iOS 18