iPhone 16 running iOS 18.5 StandBy mode shuts off screen after a few hours

Standby shuts down after about four hours. We’ve replaced the charger twice, consulted with Spple support, checked all settings, reset phone etc etc. Same thing each night. Go to bed it’s fine, after four hours or so the screen is totally dark. Pick up the phone and back to Home Screen.

oddly, we’ve second 16 purchased at the same time. Same settings, charger etc. No problems at all.

suggestions?

BTW, running 18.5, phones in service 5 days.


[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on May 21, 2025 12:57 AM

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2 replies

May 24, 2025 03:40 AM in response to Philip Ingber

Extracted from teh Apple Article Keep the iPhone display on longer: "The display automatically turns off when iPhone is either face down or obstructed from view, not near a paired Apple Watch, when a CarPlay session begins, while Continuity Camera is in use, while Low Power Mode is on, while Sleep Focus is on, or at your usual bedtime."



May 24, 2025 04:32 AM in response to SravanKrA

I disagree. We’ve two 16’s, purchased at the same time. Settings identical. They both have sleep ficus on. One phone works perfectly on standby and the other blacks out about every four hours. Only difference is the brand of case and we swapped that last night, same problem same phone. As for the other critical settings, they are correct, ie. low power off, always on etc. I believe this is an ongoing software issue as I can find threads on this going back a few years. It needs to be addressed. What I can’t understand though is why only at night and not every phone. By the way, phones were purchased at Verizon, her phone was returned 4 days later and exchanged but the new(er) phone has the same issue… and it would because it’s set up using the latest backup. So the problem travels through the backup. I believe that it’s some combination of things that she has, which I don’t (even though all settings are identical… we did that three days ago).

so right now we have to live with it.

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iPhone 16 running iOS 18.5 StandBy mode shuts off screen after a few hours

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