HELP - disk utility can't repair Mac HD - Data error -69845

Hoping for help and direction here as I'm no expert here but never had this issue.


A 2020 27" iMac 10-core intel core i9 Running Ventura 13.7.6



Had no issues until 4 weeks ago, and ran Disk First Aid from Recovery (yes I had "show all devices").


I tried running from the bottom (as directed) which is "Macintosh HD - Data" and repeatedly get the same loooong message that I do not know how to copy to paste here or keep the details, but took 13 photos of the screens.


The volume mounts fine and the 1st snapshot check seems fine.


Then starting with the 2nd snapshot it starts a long list of warnings starting with:


"extended attribute (id 951325, name com.apple.provenance)"


"warning:snapshot fsroot/file key rolling/doc-id tree corruptions are not repaired; they'll go away once the snapshot is deleted"


"warning: (oid 0x90391f9) apfs_root: btn: invalid o_cksum (0x0)"


"error: (oid 0x90391f9) apfs_root: btn: found zeroed-out block"


It then goes on for 25 total snapshots with these same messages and ending with:


"The volume /dev/rdisk3s2 was found to be corrupt and needs to be repaired."


"unable to perform deferred repairs without full space verification"


"try running fsck against the entire APFS container instead of a volume"


I'm at my wits end.


I tried this repair several times as people say to do. I did repair on the Macintosh HD volumes and Container Disk 1 above it.


Those show no problems!


Its a 2TB drive with almost a whole TB available.


I make constant daily backups (Time Machine and SuperDuper) but these have all been backed up over and over with whatever is the problem!


I didn't know what else to do but just bought a new Mac Studio etc and frankly I'm terrified to migrate because it would seem to me that I would just migrate the same corrupt data over, so I've been scared to even open the boxes and start this process.


I'm running several companies' 20 years worth of files, 30 different POP mail accounts (we don't use gmail or cloud or IMAP mail), and have tons of settings that I would have to completely recreate if I do a brand new install rather than migrating, so obviously I would like to not have to do that!


I don't click on crazy emails or texts, I don't play games, I really do nothing but boring financial work and manage clients lives on email, so I have no idea what has caused this and have never in decades of Mac use had Disk Repair be unable to fix something.


I am hoping to get some ideas on how to repair the Data file so I can migrate rather than starting all over from scratch.


Any help is greatly appreciated!!!


Thanks!







iMac 27″, macOS 13.7

Posted on May 18, 2025 7:06 AM

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Question marked as Top-ranking reply

Posted on May 18, 2025 10:00 AM

EdgemontFarm wrote:

I tried running from the bottom (as directed) which is "Macintosh HD - Data"

While I know a lot of people suggest this......it is better to run First Aid on the hidden Container first. The Container has its own file system and all APFS volumes within that container rely on the container being healthy. Plus Disk Utility automatically runs First Aid on each APFS within that hidden Container.


In fact, one of the error messages you posted actually says it cannot repair the APFS volume because the Container file system has not yet been checked. See this part of your posted First Aid report:


"The volume /dev/rdisk3s2 was found to be corrupt and needs to be repaired."

"unable to perform deferred repairs without full space verification"

"try running fsck against the entire APFS container instead of a volume"


and repeatedly get the same loooong message that I do not know how to copy to paste here or keep the details, but took 13 photos of the screens.

You can copy & paste the extra long text using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar.


If First Aid is unable to repair the APFS file system after several attempts while booted into Recovery Mode, then that file system cannot be repaired. In that case the only way to fix it would be to completely erase the disk followed by reinstalling macOS & restoring from a backup.


The volume mounts fine and the 1st snapshot check seems fine.

Then starting with the 2nd snapshot it starts a long list of warnings starting with:

"extended attribute (id 951325, name com.apple.provenance)"

"warning:snapshot fsroot/file key rolling/doc-id tree corruptions are not repaired; they'll go away once the snapshot is deleted"

You can probably safely ignore the snapshot errors since like the error message mentions, the errors will disappear once the snapshot is deleted. Usually snapshots are automatically deleted after about 1 or 2 days. Since snapshots are not normally mounted or accessed, there should be no problem.


I didn't know what else to do but just bought a new Mac Studio etc and frankly I'm terrified to migrate because it would seem to me that I would just migrate the same corrupt data over, so I've been scared to even open the boxes and start this process.

File system issues on the old Mac should not affect the new Mac unless you have corrupt files/folders....in that case the corrupt files & folders would be transferred, but you can just delete them since the file system on the new Mac won't be affected. Same thing applies to backups.


Similar questions

7 replies
Question marked as Top-ranking reply

May 18, 2025 10:00 AM in response to EdgemontFarm

EdgemontFarm wrote:

I tried running from the bottom (as directed) which is "Macintosh HD - Data"

While I know a lot of people suggest this......it is better to run First Aid on the hidden Container first. The Container has its own file system and all APFS volumes within that container rely on the container being healthy. Plus Disk Utility automatically runs First Aid on each APFS within that hidden Container.


In fact, one of the error messages you posted actually says it cannot repair the APFS volume because the Container file system has not yet been checked. See this part of your posted First Aid report:


"The volume /dev/rdisk3s2 was found to be corrupt and needs to be repaired."

"unable to perform deferred repairs without full space verification"

"try running fsck against the entire APFS container instead of a volume"


and repeatedly get the same loooong message that I do not know how to copy to paste here or keep the details, but took 13 photos of the screens.

You can copy & paste the extra long text using the "Additional Text" icon which looks like a piece of paper on the forum editing toolbar.


If First Aid is unable to repair the APFS file system after several attempts while booted into Recovery Mode, then that file system cannot be repaired. In that case the only way to fix it would be to completely erase the disk followed by reinstalling macOS & restoring from a backup.


The volume mounts fine and the 1st snapshot check seems fine.

Then starting with the 2nd snapshot it starts a long list of warnings starting with:

"extended attribute (id 951325, name com.apple.provenance)"

"warning:snapshot fsroot/file key rolling/doc-id tree corruptions are not repaired; they'll go away once the snapshot is deleted"

You can probably safely ignore the snapshot errors since like the error message mentions, the errors will disappear once the snapshot is deleted. Usually snapshots are automatically deleted after about 1 or 2 days. Since snapshots are not normally mounted or accessed, there should be no problem.


I didn't know what else to do but just bought a new Mac Studio etc and frankly I'm terrified to migrate because it would seem to me that I would just migrate the same corrupt data over, so I've been scared to even open the boxes and start this process.

File system issues on the old Mac should not affect the new Mac unless you have corrupt files/folders....in that case the corrupt files & folders would be transferred, but you can just delete them since the file system on the new Mac won't be affected. Same thing applies to backups.


May 18, 2025 4:07 PM in response to EdgemontFarm

EdgemontFarm wrote:

The "1st snapshot" DU Repair says its looking at that seems okay is actually the original Time Machine backup on April 13 back when this shenanigans all started and I had to make a completely fresh TM backup.

The rest are all these you can see (attached) that last was today at 4:00pm. So these are all "new".


Your "1st snapshot" appears to be named as a live snapshot rather than a "Time Machine snapshot" as are all of the others. I don't know exactly what a "live" snapshot means, but it is apparently different. My MBA shows no such "live" snapshot. I can't check my Intel Macs at the moment.




Each of them still says :


"extended attribute (id 951325, name com.apple.provenance)"

"warning:snapshot fsroot/file key rolling/doc-id tree corruptions are not repaired; they'll go away once the snapshot is deleted"

"warning: (oid 0x90391f9) apfs_root: btn: invalid o_cksum (0x0)"

"error: (oid 0x90391f9) apfs_root: btn: found zeroed-out block"

I don't know what any of that means.

There is no way to tell what snapshots these are because the DU Repair doesn't list any snapshot name or date like you see on the list (attached) of actual snapshots.

ALL of the error snapshot messages say the same "id 951325" and the same "warning" numbers.


I have run DU First Aid from Recovery on my MBA M2 2023 Sequoia, and my results are similar to yours. However, I have no reason to believe my snapshots actually are corrupt so I chalk up these errors to DU being unable to properly report and repair TM snapshots. TM backups cannot be navigated and manipulated by Finder without risking corruption, so I make the assumption that DU will not repair what it believes is "corruption" without risking similar damage. TM backups do seem to be delicate in some regards.


You have not indicated that you are having any trouble at all with your Mac nor with any TM backups. In fact, your original post was ❝HELP - disk utility can't repair Mac HD - Data error -69845❞

I think you are seeing normal limitations of DU and First Aid when run against normal TM snapshots, and I don't think you have real reason for concern.


Yes, you'd think that Apple would design safeguards into the First Aid routines, and maybe that just means that DU makes these reports but doesn't or cannot do anything about what it finds re: TM's snapshots. It is well known that First Aid cannot repair a host of drive and directory issues.





I get these same errors in DU Repair whether I am targeting the "Container Disk 1" or the "Macintosh HD - data"

Is that the "Data Volume"?


I would expect the same errors because DU will check those snapshots while running First Aid on the Container.

Yes, the volume "Macintosh HD - Data" is the "Data Volume"



I don't understand how I would migrate from a TM Backup if these snapshots are corrupted. Or how I would migrate from my Old Hard Drive if that has this same problem?

I'm also concerned because I'll be migrating from an intel to a silicon and from Ventura to Sequoia and am worried that I REALLY won't know if something goes haywire and bringing something corrupt would defeat the purpose of buying a new Mac system no?


Again, I don't think you really have a problem here. I don't believe your snapshots actually are corrupted.

When you migrate to your new Mac, you'll use the Time Machine backup drive, not any of these snapshots.



May 18, 2025 12:15 PM in response to HWTech

Thanks for your help. Just to be clear, last time I did try after the fact to start at the top and the "Container disk 3" was fine, as was the "Macintosh HD volumes" and the "Macintosh HD"


It was the Macintosh - Data that these errors did (and continue now 4 weeks later) to appear.


Since your post below I just now tried to run First Aid on "Container disk3" and now on THAT I get these same messages as I posted below except at the end it says error -69716


I see no way to copy all the Recovery log and paste it anywhere or save it while in recovery - as soon as I reboot to normal its forgotten what was copied.


And again it says it can't repair without "space verification"


When I run first Aid in Container 3 it looks like its all ok until after it looks at the 1st snapshot... then it has all the same messages after 25 snapshots that the tree corruptions will go away once the snapshot is deleted (I have zero idea how these are deleted!)


But you are mentioning that these snapshots should have been deleted after 1-2 days - it's been weeks. So I don't know what these are (are these from Time Machine?)


It makes me think there is continual corruption and I don't know what or why.


Sorry to be a pain but if I transferred corrupt files and folders how would I know this or which ones were corrupt?


Aren't the "snapshots" what Time Machine would be bringing over using Migration Assistant?


Thanks so much for trying to help!




May 18, 2025 12:47 PM in response to EdgemontFarm

EdgemontFarm wrote:

When I run first Aid in Container 3 it looks like its all ok until after it looks at the 1st snapshot... then it has all the same messages after 25 snapshots that the tree corruptions will go away once the snapshot is deleted (I have zero idea how these are deleted!)

But you are mentioning that these snapshots should have been deleted after 1-2 days - it's been weeks. So I don't know what these are (are these from Time Machine?)

It makes me think there is continual corruption and I don't know what or why.

Are they the exact same snapshots? Or were the snapshots deleted and you have errors on the newer snapshots?


You should be able to see the dates of the snapshots in Disk Utility when you view APFS snapshots:

View APFS snapshots in Disk Utility on Mac - Apple Support


Sorry to be a pain but if I transferred corrupt files and folders how would I know this or which ones were corrupt?

No idea. You can migrate from the old computer instead of a TM backup or APSF snapshot.


Are there actually any errors on the Data volume?


Aren't the "snapshots" what Time Machine would be bringing over using Migration Assistant?

You are looking at errors with the APFS TM snapshots on your computer....not your TM backup drive.


I believe the TM app would be manipulating items. I don't know what exactly TM does with these APFS snapshots.


If you are migrating from the old computer, then Migration/Setup Assistant would be using the files on the main Data volume and not any of the TM APFS snapshots unless you specifically selected one of those snapshots.

May 18, 2025 1:42 PM in response to HWTech

The "1st snapshot" DU Repair says its looking at that seems okay is actually the original Time Machine backup on April 13 back when this shenanigans all started and I had to make a completely fresh TM backup.


The rest are all these you can see (attached) that last was today at 4:00pm. So these are all "new".


Each of them still says :



"extended attribute (id 951325, name com.apple.provenance)"


"warning:snapshot fsroot/file key rolling/doc-id tree corruptions are not repaired; they'll go away once the snapshot is deleted"


"warning: (oid 0x90391f9) apfs_root: btn: invalid o_cksum (0x0)"


"error: (oid 0x90391f9) apfs_root: btn: found zeroed-out block"


I don't know what any of that means.


There is no way to tell what snapshots these are because the DU Repair doesn't list any snapshot name or date like you see on the list (attached) of actual snapshots.


ALL of the error snapshot messages say the same "id 951325" and the same "warning" numbers.



I get these same errors in DU Repair whether I am targeting the "Container Disk 1" or the "Macintosh HD - data"


Is that the "Data Volume"?



I don't understand how I would migrate from a TM Backup if these snapshots are corrupted. Or how I would migrate from my Old Hard Drive if that has this same problem?



I'm also concerned because I'll be migrating from an intel to a silicon and from Ventura to Sequoia and am worried that I REALLY won't know if something goes haywire and bringing something corrupt would defeat the purpose of buying a new Mac system no?









May 18, 2025 4:37 PM in response to D.I. Johnson

Thanks D.I. Johnson - this is a bit comforting but note that your result was still "Operation Successful" while mine continues to fail ending with:


"The volume /dev/rdisk3s2 was found to be corrupt and needs to be repaired."


"unable to perform deferred repairs without full space verification"


Just to give a fuller picture of what originally happened (out of the blue!) I awoke to a message that my daily SuperDuper ** failed claiming there wasn't room on the ext ** drive - which was crazy as it had twice the space available that the whole Mac had and I only Smart Update so its not recopying the whole thing.


This then started a domino of attempts at discovering why - got a brand new 2T ext HD and same thing. Checked my TM BUs that go to a completely separate 2TB drive and lo and behold instead of years' worth of TM ** there were only a few weeks (!) - as you can see above my whole Mac is using only 1.04TB of 2TB so I have no idea why there were only a couple of weeks of TM backups.


So I started running DU FirstAid and encountering all these crazy errors.


I was finally able to get SuperDuper to back up again but it now takes 2 hours when it used to only take 20 minutes. This makes me think that something happened in the Mac that it thinks it has something replicated several times to make it twice the size for the TM and SD backups.


And all these errors in FA of multiple snapshots that end with saying it can't perform repairs without "space verification" made me think that these snapshots were possibly replicating something so much it was making the drives think there's no space...


No idea!!!


So since it has been 5 years since my last Mac, and I needed to finally force myself into Silicon & Sequoia (and all the other upgrades I will finally need to make), I just thought it best to start fresh with a new Mac.


But before I undertake spending days/weeks recreating my Mac from scratch, I came here hoping there may be something I could do to be able to Migrate without bringing the corruption with me.


After reading all this advice from you folks, I think I will just bite the bullet and go ahead and try to migrate and see what happens!


If that tests as corrupt with DU on the new Mac, I can always erase that and start over from scratch and piece it all back together as I was afraid I'd have to anyway.


One thing - if I migrate why wouldn't I just connect directly to my old Mac and migrate from there rather than a TM backup?


Thank you!!!






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HELP - disk utility can't repair Mac HD - Data error -69845

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