Hi there,
Try this:
Connect to your computer
Connect your device to your computer using the cable that came with your device. Don't disconnect your device from your computer.
Restart your device
For iPhone 8 or later: Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
If the Restore screen still appears after you restart
If the Restore screen still appears after you restart, you need to reinstall iOS or iPadOS:
- Open the Finder on your Mac, or open the Apple Devices app on your PC. If your PC doesn't have the Apple Devices app, or your Mac is using macOS Mojave or earlier, open iTunes instead. Find out which macOS your Mac is using.
- Make sure that your device is still connected to your computer. A "There's a problem with the [your device name] that requires it to be updated or restored" message should appear.
- Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data.
- Don't disconnect your device from your computer until the update finishes.
Get more help
- Learn what to do if you get a restore error when you try to update or restore.
- If your iPhone, iPad, or iPod touch still shows the Restore screen, or you can't force a restart because one of your buttons is broken or stuck, you might need service. Get service
