Iphone 11 stuck on support.apple.com/iphone/ restore

I've downloaded the file for update but it keeps saying delete files. Unable to restore the phone

Posted on Feb 26, 2025 11:16 AM

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Feb 26, 2025 01:21 PM in response to Richiewillo44

The first link I gave you is for what you see on the screen. You would need to use a computer to resolve this. Make sure you have the latest version of iTunes if using a Windows computer. I cannot remember the exact location of update files in iTunes for Windows. If you cannot get it to work, then your next step is to contact Apple Support. Use the links at the top or bottom of the page here. If you have an Apple Store close by, make a Genius Bar appointment for help.

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Iphone 11 stuck on support.apple.com/iphone/ restore

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