So out of nowhere my bank account for my apple cash got changed to choice financial group (not mine) i tried to dispute it and it got denied bc it says that i technically got the money which i didnt. is there a way i can still get this figured out? or am i just screwed?
[Re-Titled by Moderator]
iPhone 13, iOS 18
quenten80 wrote:
sending them to MY BANK ACCOUNT lol if you have no answers for me then say that. looks like neither of us knows what to do
Jeff Donald is an expert in this field, so if there is anyone that can offer you any help here, it is him. The question is very relevant and the answer of MY BANK ACCOUNT is a poor one. He is not asking for your account number, just the name of the bank where you expected it to go.
For example Choice Bank is a regional bank that operates under the umbrella of Choice Financial Group and there may be others as well. This could be done by using a Debit card or from entered bank account numbers. You can also use this Support Article to verify what you currently have showing for transferring Apple Cash to the bank.
Transfer money in Apple Cash to your bank account or debit card - Apple Support
quenten80 wrote:
sending them to MY BANK ACCOUNT lol if you have no answers for me then say that. looks like neither of us knows what to do
Jeff Donald is an expert in this field, so if there is anyone that can offer you any help here, it is him. The question is very relevant and the answer of MY BANK ACCOUNT is a poor one. He is not asking for your account number, just the name of the bank where you expected it to go.
For example Choice Bank is a regional bank that operates under the umbrella of Choice Financial Group and there may be others as well. This could be done by using a Debit card or from entered bank account numbers. You can also use this Support Article to verify what you currently have showing for transferring Apple Cash to the bank.
Transfer money in Apple Cash to your bank account or debit card - Apple Support
Does your bank have a name? You search “Choice Financial Group” and provide a link? How about a screenshot of your bank mysteriously changing names?
You ask for assistance and you’ve got the attention of the two most knowledgeable members in this community trying to assist and we’ve got nothing to go on.
We can provide more answers, but you seem to want to avoid answering our questions, so there’s little meaningful assistance that can be offered. There’s literally nothing we can suggest that will help you get around your request being denied.
So, for the last time “Who do you think you were sending funds to?”
Apple Cash is still issued and serviced by Green Dot Bank. I’ve no idea who choice financial services is. Maybe you need to start in the beginning and explain the situation, because so far, I don’t see how Apple is involved.
So, here is what to do. Please contact an Apple Cash Specialist at Green Dot Bank and request the ACH (Automatic Clearing House) transfer number for the transaction. If they’ve not already done so, request they trace the transaction.
Contact a representative at PFFCU and give them the number and ask they trace the transaction. They should see a second trace number that the receiving bank gets. Every transfer has two tracking numbers, one for the sender and one for receiver.
Get the receiver tracking number and ask Green Dot to trace that number. Compare results and the error will appear.
Please follow this path,
iPhone > Settings > Wallet & Apple Pay > Apple Cash > scroll down > Bank Account > what bank is listed, do the last 4 numbers of Routing number and Account number match your account at PFFCU?
If Green Dot won’t cooperate we can go another route, but I can’t imagine that happening.
Contact Green Dot Bank:
i was trying to transfer money from my apple cash to my bank account. somewhere down the line, a whole different bank account called choice financial group replaced my existing one, which i had no idea. never heard of them before. so once i transferred the money and realized what was going on, i tried to dispute it with support but they had denied it.
i was able to get the ach number. after trying to strangle it out of them. at first they said they couldn’t give me the number. then i spoke to cooperate and they gave me the transfer number, but they said they weren’t able to trace it. they were definitely giving me a hard time.
Who is Choice Financial Group? I did a Google search and nothing showed up. It sounds like you’re confused. What bank did you think you were transferring it to?
i have no idea who choice financial group is but that’s what i’m literally reading off of my statements from my apple wallet. and now im out $200 so i just don’t know what to do at this point.
So, like I asked, “Who do you think you were sending / transferring the funds to.” You must have some clue.
sending them to MY BANK ACCOUNT lol if you have no answers for me then say that. looks like neither of us knows what to do
Police and Fire federal credit union
Expl the situation to your bank and request they trace the transfer. They should then be able to see their receiver tracking number to and can track the movement both ways.
Can I reapply for refund after denied Apple Cash dispute?
