OneDrive sync problem on macOS Monterey 12.7.6

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ArthuroPL Author

Level 1

4 points

OneDrive sync problem on macOS Monterey 12.7.6

Dear All,

I have a file sync problem in OneDrive on macOS Monterey 12.7.6. Despite making many attempts to fix it, such as:

-restarting OneDrive,

-resetting the application,

-checking access permissions,

-reinstalling the application,

the problem persists. OneDrive does not sync files properly and does not update them in my account. Unfortunately, I cannot upgrade macOS to a newer version.

Please help me solve the problem or point me to an older version of OneDrive that will be fully compatible with macOS Monterey 12.7.6.

Thank you and I look forward to your reply.

Greetings,

Artur

MacBook Pro 15″, macOS 12.7

Posted on Apr 29, 2025 08:14 AM

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Answer 1

ArthuroPL Author

Level 1

4 points

Apr 29, 2025 11:09 AM in response to John Galt

I'm interested in the solution to my problem, not your opinion about Windows and iCloud support.

If I can't use OneDrive on my 2016 MacBook Pro in the same way as before, I'll change my "cloud" provider and it won't be iCloud, because it's not compatible with my other devices.

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Answer 2

John Galt

Level 10

153,544 points

Apr 29, 2025 08:45 AM in response to ArthuroPL

Consider contacting its developer. I do not know if the "OneDrive" app is compatible with Monterey, or how to obtain an older version that is.

Contact a third-party vendor - Apple Support

In any event Apple Support Communities is not the best place to find support for such third party products.

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Answer 3

John Galt

Level 10

153,544 points

Apr 29, 2025 11:04 AM in response to ArthuroPL

That's one reason not to use Microsoft products on Macs.

Besides, Apple officially states on its websites that it only supports MacBooks with Apple processors.

Correct! If Microsoft was serious about supporting Mac users they would maintain their products accordingly.

iCloud Drive has a Windows counterpart: Set up iCloud Drive on your Windows computer - Apple Support. That's what I would use, if I used Windows, which I don't.

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Answer 4

ArthuroPL Author

Level 1

4 points

Apr 29, 2025 10:06 AM in response to John Galt

I contacted Microsoft Support, unfortunately they said that Apple is limiting their ability to maintain a compatible version of OneDrive. They don't know why the OneDrive version was automatically replaced in the AppStore and the problem occurred.

Besides, Apple officially states on its websites that it only supports MacBooks with Apple processors.

I see both companies are blaming the other party for the problem.

https://answers.microsoft.com/pl-pl/msoffice/forum/all/problem-z-synchronizacj%c4%85-onedrive-na-macos/4d2f259d-4ded-4359-8c3d-9e83249d06c2?messageId=7f17b985-b6f3-4350-ae4a-0c3fd16bbc4c

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Answer 5

John Galt

Level 10

153,544 points

Apr 29, 2025 11:18 AM in response to ArthuroPL

The solution will require finding a product that works with your Mac. If Microsoft is not interested in maintaining their own product then you will need to find another vendor compatible with your other devices.

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OneDrive sync problem on macOS Monterey 12.7.6

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