Is this 'Cloud Subscription Terminated' message a scam?

I received a message that my Cloud Subscrition has been terminated for failure to pay. Is this a scam.

see message below;


Cloud Subscription Terminated: You failed to renew your subscription. Renew now or loose ALL files and photos of***.com/Qs***46


[Edited by Moderator]

iPhone 15 Plus, iOS 18

Posted on Apr 23, 2025 08:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2025 08:42 AM

Yes, it's a scam.


You can always check your iCloud storage usage yourself.


Check your iCloud storage on any device - Apple Support


3 replies

Apr 23, 2025 09:02 AM in response to Zuma1224

  1. That message never mentioned you by name.
  2. There is no such service from Apple called "Cloud" (the proper name is iCloud).
  3. That (edited out) phone number or email address directs you to a scammer who is (most likely) working in an organized scam call center in another country.


That’s all the evidence you need to block, report and delete the message.


If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.


Good luck! 👋🏼😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is this 'Cloud Subscription Terminated' message a scam?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.