Bought iPhone 13 at Dubai Airport (Terminal 3) – Unsure About FaceTime Availability

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Level 1

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Bought iPhone 13 at Dubai Airport (Terminal 3) – Unsure About FaceTime Availability

Hi everyone,

I recently purchased an iPhone 13 from one of the electronics shops at Dubai International Airport (Terminal 3) while transiting. I was in a bit of a rush and forgot to double-check whether the model includes FaceTime.

The box is still sealed — is there a way to tell (maybe from the model number or packaging) if FaceTime is supported on this device before opening it? I’m based in the UK, so I’m hoping it won’t be one of those restricted versions.

Would appreciate any guidance before I decide whether to open it or return it.

Thanks!

Posted on Apr 21, 2025 1:43 AM

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Answer 1

Niel

Community+ 2025

Level 10

736,991 points

Apr 21, 2025 6:19 AM in response to asimkabeer

If the characters just before the slash in its model number are AB, AE, or UR, it won't. Otherwise, it will.

Note that you'll likely be denied warranty or AppleCare+ service on it outside the country of origin.

(260002)

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Answer 2

asimkabeer Author

Level 1

4 points

Apr 24, 2025 8:04 PM in response to Niel

Thanks! Really helpful. I’ll definitely check the model number before opening the box. Also didn’t realize the warranty might be limited outside the country of origin — that’s super helpful to know.

I picked up the phone while transiting through Dubai Airport Terminal 3 and in the rush, I didn’t think to ask the shop staff whether they sell UAE-specific models or global ones. Has anyone else bought from there and noticed which version they got?

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Answer 3

Apr 25, 2025 6:52 PM in response to asimkabeer

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Bought iPhone 13 at Dubai Airport (Terminal 3) – Unsure About FaceTime Availability