How to fix Apple Watch Series 10 water temperature and depth sensor issues?

My apple watch 10 stopped recording the water temp when I swim recently also the Depth sensor stopped working at the same time , anyone else having simular problems ?

Apple support is no help phoned them repeatedly without any sucess , they even download logs from my phone but not responding with any feedback or any solution.

[Re-Titled by Moderator]

Posted on Apr 19, 2025 2:07 AM

Similar questions

Apple Watch Series 3 not working after different attempts Good evening, I'm having problems with my Apple Watch reading my wrist hart rate. Ever since I had my last swim session it stopped working correctly and locks itself continuously. It never had any problem with water, I tried everything, even resetting it but the problem persists. Is there anything I can do? Thank you in advance.
590 1
Water Temperature not showing up in Health App I've gone open water swimming a few times with my Apple Watch Ultra and used the Depth app to see the Water Temperature. Very cool. However, after the swim when I go to the Health app and into the Water Temperature section, there is "No Data". In the "Data Sources & Access" section, it says "None" for Data Sources. Why aren't Water Temperature readings from the Depth app showing up in the Health App? How can I make my Apple Watch a Data Source for Water Temperature?
3288 7
Apple Watch 6 mic no longer working after shallow, light swim As title says, my Apple Watch 6 mic failed after a shallow, light swim. I have never submerged this watch below 2 feet of water, nor have I used the watch outside its advertised water resistant parameters. My girlfriend thought I was crazy for swimming with my Apple Watch. I didn't have a care, as I trusted Apple and thought that as long as I didn't submerge the watch below certain depths it'd be fine. She was right. Apple support doesn't know what to do. I followed all of the instructions and sent them the diagnostics. All of the diagnostics passed. Here's what I've tried: Restarting watch Force restarting the watch Unpairing and re-pairing Doing "water lock" 20 times to expel water Cleaning the mic Sending diagnostics to Apple (all of them passed) I'm hesitant to buy a new Apple Watch. I can't afford to buy a new Apple Watch every 2 years because something failed that Apple won't cover. Any advice would be greatly appreciated to get this one working again. Thanks
694 5

2 replies

Ingo2711

Level 9

77,943 points

Apr 19, 2025 3:07 AM in response to kobusfromjeffreysbay

To rule out a software issue, erase the watch and set it up again as a new device, without using the latest backup.

Unpair and erase your Apple Watch - Apple Support

Kkfenn50

Level 1

8 points

Jun 2, 2025 1:10 PM in response to kobusfromjeffreysbay

I’m having the same issue. Apple says they are aware of the issue and working on it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix Apple Watch Series 10 water temperature and depth sensor issues?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up