Face ID not unlocking locked notes

I just went to open an important locked note with face ID and it wouldn’t let me even though the feature is enabled in settings. I put in a password and i don’t member what it is and the hint isn’t helping. i’m really confused because just last week face id worked.

iPhone 14, iOS 18

Posted on Mar 26, 2025 08:31 PM

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2 replies

Mar 26, 2025 08:51 PM in response to summergirl9

"Face ID not unlocking locked notes: I just went to open an important locked note with face ID and it wouldn’t let me even though the feature is enabled in settings. I put in a password and i don’t member what it is and the hint isn’t helping. i’m really confused because just last week face id worked."

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From a more general spectrum...

Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of.

Overview these two links:


Also, Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when this all began, and how you've troubleshot this, thus far.. Include the URL of this thread.
  4. Proceed from there as necessary

Mar 26, 2025 08:51 PM in response to summergirl9

"Face ID not unlocking locked notes: I just went to open an important locked note with face ID and it wouldn’t let me even though the feature is enabled in settings. I put in a password and i don’t member what it is and the hint isn’t helping. i’m really confused because just last week face id worked."

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Reset Face ID and the Face ID Passcode on your iPhone:

  1. Go to: Settings
  2. Tap: Face ID & Passcode
  3. Tap: Reset Face ID
  4. Set Up: Face ID again


Source: forgot face id passcode - Bing

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Face ID not unlocking locked notes

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