Why is Touch ID not working when connecting to iTunes?

In past couple of days when trying to connect iphone to computer (to update) via iTunes as in the past I am being asked to "Trust Computer" which I do, then to "Touch On" which I attempt to. It doesn't work. I have enabled "itunes and app store" in Touch Id & passcode on iphone. I have turned both devices off/on, bot devices are up to date, I have updated fingerprint etc etc. Nothing seems to make it work.



[Re-Titled by Moderator]



Windows, Windows 10

Posted on Mar 16, 2025 05:11 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is Touch ID not working when connecting to iTunes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.