iphone pro max 15 will not charge since latest software update 18.3.2

Hello!

Please Force Restart your iPhone.

If that doesn’t work, use a different cable, wall adapter, and outlet (switch these out one at a time, so you can single out the problem.) If changing any of these doesn’t work, try wireless charging. Still nothing? Have the device examined at a Genius Bar or Apple Authorized Service Provider (AASP)

• More Contact Info: Contact - How to Contact Us - Apple.
• Genius Bar Reservations: Genius Bar Reservation and Apple Support Options
• Locate Apple Stores & AASP’s: Find a Reseller 
• iPhone Service & Repair: iPhone Repair and Service - Apple Support

Have a great day!

"iphone pro max 15 will not charge since latest software update 18.3.2: I have to plug in the charger cord .. turn phone off and back on while still connected to charger in order to charge. Will not charge unless plugged in ..turn off and back on while still plugged in."

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Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

"iphone pro max 15 will not charge since latest software update 18.3.2: I have to plug in the charger cord .. turn phone off and back on while still connected to charger in order to charge. Will not charge unless plugged in ..turn off and back on while still plugged in."

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Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

1. Go To: Settings
2. Tap: Battery
3. Tap: Battery Health
4. View: [the percentage]
5. Is it 80% or less?  If so, it is time for a new battery.

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• If your iPhone or iPod touch won't Charge -Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

Gageenae wrote:

I am so aggravated after this last software update on my iPhone 15 Pro Max. I have to plug it in. Turn it off and then turn it back on while it is plugged in for it to charge.

I have tried different charging cords. Different charging ports/outlets, etc. Same result. Hard shutdown.

This only began with latest software update. 18.3.2

Obviously, you shouldn’t be having to do that. I suggest you take the device in to a Genius Bar or AASP for examination/diagnostics.

• Genius Bar Reservations: Genius Bar Reservation and Apple Support Options
• Locate Apple Stores & AASP’s: Find a Reseller 
• iPhone Service & Repair: iPhone Repair and Service - Apple Support