iTunes Movie Purchases suddenly just have sound but no video!

My iTunes Movie and TV Show purchases suddenly will only play the audio track. The video is just a black screen. It had been previously working. I tried downloading purchases to an external SSD with the same results....no video just audio. I have made no changes. I'm at a loss. Help!


Mac mini M4 Pro - LG 4k 32" monitor




Mac mini

Posted on Mar 7, 2025 11:14 PM

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iTunes Movie Purchases suddenly just have sound but no video!

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